Shipping policy

Shipping Policy for ABW Craft

Last Updated: 11.09.2025

Thank you for shopping with ABW Craft. We are committed to ensuring your items arrive safely and promptly. Please review our shipping policy for details about our processing times, shipping options, and more.

1. Processing Times

  • Order Processing: Orders are processed within 1-3 business days. You will receive an email confirmation with tracking information once your order ships.
  • Peak Times: During high-demand periods (holidays, promotions), processing may take an additional 1-2 business days. We appreciate your patience.

2. Shipping Rates and Options

  • Domestic Shipping (USA): We offer various shipping options, including standard and expedited delivery. Rates are calculated at checkout based on the shipping method and your location.
  • International Shipping: International shipping rates vary by destination and order weight. Please check shipping rates at checkout.

3. Estimated Delivery Times

  • United States: 3-7 business days
  • International: 7-21 business days, depending on the destination and customs processing

Please note that delivery times are estimates and may be affected by factors beyond our control, including carrier delays and customs clearance.

4. Customs, Duties, and Taxes

International orders may be subject to import taxes, customs duties, and fees. These charges are the buyer’s responsibility. ABW Craft has no control over these charges, and we recommend checking with your local customs office for details.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order on the carrier’s website or directly through our website’s order tracking page.

6. Lost or Damaged Items

If your order is lost or arrives damaged, please contact us within 7 days of receiving your order. For damaged items, provide a photo of the damage along with your order number, and we will assist with a replacement or refund.

7. Contact Us

For any questions regarding shipping, feel free to contact us:

  • Address: 513 W Lexington St, Baltimore, MD 21201
  • Phone: +1 (667) 425 2989
  • Email: abwcraft.com@gmail.com

Thank you for choosing ABW Craft! We’re here to help make your experience smooth and enjoyable.